1.-Bookings made through our website are subject to the terms and conditions set forth herein. Your reservation may be subject to different conditions if this is carried out through third-party sites, such as TripAdvisor or Viator.

2.-When you make your online booking with us, it is necessary that the full amount of your reservation is paid in advance using a debit or credit card. Your card provider may charge fees for currency exchange which are outside of our control.

The Company is not responsible for the additional charges that may be generated during the tours, including, but not limited to, charges for meals, optional activities, gratuities, local taxes, and any other expenses not expressly included in the tour cost as agreed in the booking.

The Client acknowledges and agrees that it is responsible for covering any additional fees that may arise during the tour and is not included in the agreed price. The Company and its Suppliers assume no responsibility for these extra charges.

3.-Most of our bookings can be cancelled or changed without charge, provided that you notify us at least 24 hours in advance prior to departure. The best way to do this is via e-mail of confirmation of the booking. Some special requests for reservations of private groups may require more than 24 hours in advance, but you will be informed prior to booking if this is the case.

4.-If you do not cancel your reservation within the period of notice applicable, we reserve the right to treat your booking as not filed. In such a situation, we may deduct all or part of the fees paid.

5.-All times indicated correspond to the local time zone of Cozumel, which may differ from the time zone of your cruise. Check this before booking, as we are not responsible for the hours of output losses (which will be considered as a no-show).

6.-As providers of travel in the outdoors, our services are to some extent determined by the weather conditions. Sometimes, the weather conditions may force us to modify our visits or cancel at short notice. We understand that this can be frustrating. If we must cancel your trip due to adverse weather conditions, we will offer you the option of reprogramarla or refund to you the total amount in the original form of payment (the limit of our liability in these circumstances).

7.-Our tours are suitable for families and we ask that you treat our staff, to the boat, our team and other passengers with respect at all times. If you have children, please keep them under supervision, for your safety and the safety of others. We will not tolerate behaviors are rude, aggressive or insecure, and we reserve the right to refuse service to those who behave this way without any compensation.

8.-In the unlikely event that an error occurs on the web site, or if we cannot comply with a reserve for any other reason, we reserve the right to cancel your booking and issue a full refund to the original payment method (limit of our liability in these circumstances).

This web-site

9.-The content of this website is only for your general information and use only. It is subject to change without prior notice.

10.-Neither we nor any third parties provide any guarantees about the accuracy, timeliness, performance, completeness or suitability of the information and materials provided on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we hereby expressly exclude any liability for such inaccuracies to the fullest extent permitted by law.

11.-Your use of any information or materials on this website is at your own risk, and we will not be responsible for it. It is your responsibility to ensure that any products, services or information available through this site meet your specific needs.

12.-This website contains material which is owned by us or for which we have a license. This material includes, among others, the design, layout, look, appearance, photography, videography and the logo. It is prohibited to reproduce that does not comply with the copyright notice, which forms part of these terms and conditions.

13.-All trademarks appearing in this website, which are not owned by the operator or which have not been licensed are acknowledged on the website.

14.-The unauthorized use of this website may give rise to a claim for damages, and in most jurisdictions it may be considered a felony.

15.-Time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. Does not necessarily imply that we are supporting the site, or web sites or their content.

16.-Your use of this website and any dispute arising out of such use is subject to mexican laws, or local laws of the grantor of the original license, as appropriate.

17.These Terms are subject to the laws of Mexico, and any dispute will be resolved in the competent courts of that country.

Modifications of Terms and Conditions 

 The Company reserves the right to alter these Terms at any time and without prior notice.